Free Estimates, sewer and drain cleaning, pipe leaks, faucet repairs, water heater replacement, No Problem, your emergency is ours. We are a 24 hour a day, 7 days a week, locally owned plumbing company in Houston, TX. Servicing all of our residential and commercial clients with only the best trained plumbing technicians in the business. There is not a plumbing job too big or too small when it comes to our clients. We have all of the latest tools and techniques in the industry.
We offer water and sewage remediation, the latest in tankless technology, camera inspections, infrared imaging, gas leak detection. All of our work is guaranteed. We’ll go above and beyond answering the call and become the solution you are looking for. “That’s our promise”.
Here at Flat-Out-Plumbing, we recognize that our success is based on your level of satisfaction with our services. We also recognize that in order to provide you with great customer service and quality repairs, we must offer you the complete package. This is why we focus strongly on integrity and a good work ethic along with hiring only the best plumbers in the business, to give you the highest quality of service possible.
Flat-Out Plumbing is proudly serving Houston, TX and the surrounding communities. We pride ourselves on the reputation we’ve earned since being in business. Our loyal customers, know us to be a reliable service that sends high quality technicians to your home or office building every time you call. You’re not just another client, you’re “Flat-Out Family!”
The Flat-Out 4 Step Process
When a plumbing issue arise, who has time for a complicated process? Here at Flat-Out Plumbing we make it easy.
First off, we value your time and know that your issue deserves our immediate attention. When we schedule your appointment, it is our promise to arrive in a timely manner. Punctuality is how we want to start off our relationships with all of our clients. Our technicians are trained, background checked, drug tested and licensed by the Texas State Board of Plumbing Examiners to properly carry out the job.
Secondly, we will be asking you a few questions to find out a little more about the problems you’ve been experiencing in order to properly start the diagnostic process. This will be a good time to ask any questions, inform us on any work performed previously or just share with us any information that you know about the problem. This will speed up the process and save us all a little time in the end.
Communication is Key
Thirdly, After the diagnostic process is complete, we will provide you with a list of options. That way we can present all of your options and explain all costs involved depending on the route you choose to take. This way you’re fully aware of what needs to take place in order to resolve the situation. Only upon your approval will the work begin.
Fourth, When the work is complete, we want your feedback to insure you are satisfied. We will explain how everything went and address any maintenance issues. Once you are 100% satisfied with the work, Payment is due and a receipt will be issued. There are some situations where half of the cost will paid upfront before any work can began. This will be explained prior to approval.